Shipping & Refund Policy

SHIPPING TIMES

Orders are usually shipped within 1–2 business days. You’ll receive tracking details via Australia Post once your order has been dispatched (sometimes these emails can land in junk, so please check there too).

Need your order faster? We can arrange Express Post on request — just email us at hello@bloomstore.com.au before purchasing

International Shipping
We love that our products are finding homes overseas! While we do ship internationally, all customs, import fees and taxes are the responsibility of the customer. Our website automatically quotes international shipping based on location and weight.

 

Exchanges, Returns & Refunds

We do not offer refunds or exchanges for change of mind purchases, so please choose carefully.

If your item arrives faulty, you have 14 days from receiving your order to contact us at hello@bloomstore.com.au. We’ll arrange a replacement product, or if that’s not possible, issue a refund.

Please note:

• Refunds are only available for faulty items reported within 14 days.

• Digital downloads are non-refundable.

• Refunds cannot be processed after 14 days of receiving your order.