Terms + Conditions

 

Bloom Store Terms & Conditions

Last updated: 04/10/2025

Welcome to Bloom Store. By accessing or purchasing from our website, you agree to these Terms and Conditions and our Privacy Policy. Please read them carefully before placing an order. If you have any questions, please contact us at hello@bloomstore.com.au.

1. Orders & Payments

  • Orders can be placed directly through our website. Please review your cart carefully before submitting.

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.

  • Accepted payment methods include Visa, Mastercard, Debit Card, PayPal and Afterpay.

  • Discount codes are valid for single use only and cannot be combined with other offers.

  • Orders must be paid in full before dispatch. If your payment fails, the order will not be processed.

2. Shipping & Delivery

  • Orders are usually dispatched within 1–2 business days.

  • All orders are shipped via Australia Post with tracking sent to your email (please check junk/spam folders).

  • Express Post can be arranged on request — please contact us before purchasing.

  • International shipping is available. Customs duties, taxes and import fees are the responsibility of the customer.

  • Bloom Store is not liable for delays once an order has been dispatched.

3. Returns & Refunds

  • We do not offer refunds or exchanges for change-of-mind purchases, so please choose carefully.

  • If your item is faulty, you must notify us within 14 days of receiving your order at hello@bloomstore.com.au. We’ll arrange a replacement or, if not possible, a refund.

  • Digital downloads are non-refundable.

  • Refunds cannot be processed after 14 days of receiving your order.

4. Product Availability & Descriptions

  • From time to time, products may sell out or be unavailable. If this happens, we will contact you to arrange an alternative or refund.

  • Product images are for illustration purposes only. Colours may vary slightly in real life due to screen settings.

  • Sizes and measurements are approximate. Please ensure suitability before ordering.

  • Any accessories or props shown in photos are not included unless specified.

5. Intellectual Property & Website Use

  • All designs, products, images and content on this website are the intellectual property of Bloom Store.

  • You may use this site for personal, non-commercial purposes only.

  • Reproduction, modification or distribution of any content without permission is prohibited.

6. Limitation of Liability

  • While we take care to ensure accuracy, this website and its contents are provided “as is.”

  • We are not liable for any loss, damage, delay or expense arising from use of the website or from delays in delivery once your order has been dispatched.

  • External websites linked on our site are outside our control. We are not responsible for their content or practices.

7. Privacy

  • We respect your privacy and handle personal information in line with Australian Privacy Laws.

  • Please refer to our Privacy Policy for more details.

8. Governing Law

  • These Terms are governed by the laws of Queensland, Australia.

  • Any disputes will be subject to the jurisdiction of the courts of Queensland, Australia.

9. Feedback

We value your feedback. For suggestions, questions or support, please email us at hello@bloomstore.com.au.

🌸 Why this works:

  • Short + clear (customers won’t zone out).

  • Covers key legal points (payments, shipping, returns, liability).

  • Aligned with your updated Shipping & Returns wording.

  • Professional tone but still friendly and Bloom-aligned.